establishing standards in control process

Process control starts with establishing target values, then adjusting the process to achieve them. If the standards are inaccurate, they should be changed. Managers set up control systems that consist of four key steps: Establish standards to measure performance. Set Control Standards: The second step in the strategic control process is establishing standards. In other words, the second step in control is to determine the appropriate measurement of performance progress. For production, you’ll need more than the hue angle of the inks and the L*a*b* of substrate color. Setting plan, establishing the structure and directing the people do not guarantee that every thing in the organization is going on well. A control standards is a target against which subsequent performance will be compared.. Standards are the criteria that enable managers to evaluate future, current, or past actions. When causes of deviations from standards are detected, it is necessary to take corrective actions immediately. The measurement of performance is a constant, ongoing activity for most organisations and for control to be effective, relevant performance measures must be valid. This is done to minimize deviation from standards and ensure that the stated goals of the organization are achieved in a desired manner. As long as operations go on according to plans, there is no need to submit any report. For example measuring company’s good will, reputation, company’s status, creditability, name and fame company’s standing in market, employees’ morale, and attitude etc. Or, perhaps there are bottlenecks in acquiring material? Corrective actions are necessary to avoid the recurrence of unfavourable deviations in future. These standards also serve as guidelines against which the actual performance is measured. Objectives of Beverage Production Control• To ensure that all drinks are prepared according to management specifications.• To guard against excessive costs that can develop in the production process. A manager has to answer some questions while establishing standards. The manager can study the past, note the pitfalls and avoid them in future with a view to preventing their recurrence. Where results are intangible the appraisal will be based on subjectivity. Copyright 10. Management is an integrated process and system. The key issue here is how much leeway is permissible before remedial action is taken. As manager for an up-and-coming fast-food chain, Burger X, you have worked hard with your company's strategic planning team to set goals and develop business standards. In case the standards set are well defined and can be measured objectively, comparison becomes very simple. For a production manager, performance may be expressed in terms of unit cost, quality or volume. It may be noted that there may be various causes of deviations from standards and each will, or may, require a unique solution. Performance is defined as the activity or event that is being controlled. Controlling involves ensuring that performance does not deviate from standards. The comparison is easy where standards have been set quantitatively, for example, in case of production and marketing, on the hand. The control process involves three phases that are cyclic: establishing standards, measuring performance, and correcting deviations. Performance of Legal Advisor or Financial Advisor is similarly difficult to measure. What, for example, can be a fool-proof test to measure consumer satisfaction? Man hours etc., and as of monetary standards such as – sales revenue, cost and other expenses. The control process, whether at the input, conversion, or output stage, can be broken down into four steps: (1) establishing standards of performance, and then (2) measuring, (3) comparing, and (4) evaluating actual performance against standards. Such action may be using better raw materials, adjusting the equipment, paying closer attention to the work procedures or giving more training to the employees. State these steps. The first step in the process of control is the establishment of control standards. The mission of the organisation is to be expressed in terms of yearly or quarterly plans or standards. But more important is to take necessary corrective action, not only to correct the existing deviations but also to prevent their recurrence. The pilot project, its instruments, and its review procedures were established as an internal exercise to address those aspects of quality directly under the control of CTET. Control is a regulatory process of establishing standards to achieve organizational goals, comparing actual performance to the standards, and taking corrective action when necessary to restore performance to those standards. The four steps in the control process are establishing performance standards, measuring actual performance, comparing measured performance against established standards, and taking corrective action. Valid performance measurement, however difficult to obtain, is necessary to maintain effective control. In case of mass production, number of standard labour hours can be worked out but if some customised or unique product is to be produced, it may involve more time and the number of standard labour hours concept may not work. (location: 2.2)location: 2.2) Implementing a quality control program has numerous benefits for your business. Measurement of Performance 3. Planning identifies the activities and controlling regulates the activities. Chapter 6. It may even call for developing new skills, by inducting new people or through training and development of the existing set of people. Perhaps, there is need to acquire modern cutting edge technology, or to re-train workers in work methods. … Data must be collected and processed quickly enough for action to be taken. The post The control process involves three phases that are cyclic: establishing standards, measuring performance, and correcting deviations. Establishing Standards: In any control process the first step is to establish the performance standard to be controlled. A control standard is a target against which subsequent performance will be compared. Explain … If there is any imperfection in the planning and actual performance, control will be needed. Joseph Massie pointed out that a manager may commit two types of mistakes at this stage – (i) taking action when no action is needed, and (ii) failing to take action when some corrective action is needed. Management, Functons, Controlling, Organisational Control Process. (5) Time standards might include the speed with which jobs should be done of the deadlines by which jobs are to be completed. Standard costs, Standard times for the operations to be carried out on a component etc., are examples of such standards.

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